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How do I change my User Name, password, email address?

(last updated on 11/30/2009)

Many users find the need to update their email address, phone number, mailing address, or even change their user name and password.

You can change your account information by navigating to our For Buyers page or our For Sellers page. Select the Edit Account Information link from either of these pages.

There are rules surrounding what is a valid username and password. These rules must be in compliance if either a username or passsword is changed:


User Name rules:

1) Must be at least 6 characters long.
2) Cannot be your first name or last name.
3) Cannot be any part of an email address.
4) Cannot be a web address.
5) Cannot be all numbers.

Password rules:

1) Must be at least 6 characters long. .
2) Cannot be your first name or last name or user name. .
3) Cannot be all numbers. .
4) Passwords are case sensitive .


If a username or password are attempted to be changed and these rules are not met, you will receive an "invalid username" or "invalid password" error message.
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