(last updated on 5/31/2005)
If your item was sold, we send you an email at the end of the auction that contains the buyer's user name and email address along with the winning bid amount. If you think you have sold an item and did not get your notification, you may have changed email addresses without telling us or we may be unable to send you your notification due to technical problems with your ISP. Always check the 'Items I Sold' section of your My Auctions page to see if you have sold an item.
From the time the auction closes you have a maximum of five (5) days to contact the buyer at the email address located in the notification we sent you. The buyer must contact you as well within the same five days. If you do not receive a response from the buyer within the five days, please check the 'What if I have problems with a buyer?' section of this tutorial.
You should send the buyer clear instructions on making payment. Always include your name, address, phone number, the item number of the auction, the name of our site (GunBroker.com), and your email address. Clearly state what forms of payment (check, money order, etc) are acceptable. If the item was a firearm, remind the buyer that he must send or fax you a copy of his transfer dealer's FFL license, signed in blue or red ink. If you require proof of age for non-firearm items, request that information.
Once payment has been made, you can ship the item. Please refer to our Firearm Shipping Guide for instructions on ways to ship firearms, ammunition, and other special items.