Search our Knowledge Base

Why can't I find my item? / New item listing does not appear in auction listings

(last updated on 2/28/2014)

There are two possible reasons why you cannot see your item after listing it.

After you list an item, it does not immediately appear in the auction listings. It takes anywhere from 5 to 15 minutes for your item to show up in auction listings, and from 5 to 30 minutes before your item shows up from the Search web page.

If after this time you cannot see your item you need to check that you are looking for it in the right place. Sellers that have "Featured" there listings have those listing display first. Featured Listings display with a star in front of them. Non-featured listings always display AFTER featured listing. Please make sure you are looking PAST the Featured items to find a non-featured items.