Search our Knowledge Base

AOL users not receiving registration email and AOL Mail Controls

(last updated on 5/2/2013)
AOL Users: if the problem email list error says 'username IS NOT ACCEPTING MAIL FROM THIS SENDER', then you have set AOL Mail Controls and AOL is blocking our messages to you.

America Online (AOL) has some features and functionality that can sometimes inadvertently block this (and other) sites.

Mail Controls

AOL contains a facility called Mail Controls. Mail Controls allows you to block all mail originating on the Internet to your AOL account. If you set this control, we will not be able to send you your registration confirmation message, nor will we be able to answer your requests for help or technical support. You will not be able to receive email from winning bidders or persons you have bought items from.

To unblock Internet mail to your AOL account, please go to AOL and enter the keyword: MailControls. You must turn off Mail Controls or else you will not be able to receive email from us, nor from any sellers you buy from or buyers you sell to.

If you do not do this, we cannot send you email messages and you will not be able to use this site.

Restricted Sites has been classified as a restricted adult site by AOL. You must change a setting in your AOL browser to be able to access us. Thanks to Blakely3 for this info! To do this:

  1. Enter My AOL
  2. Select Preferences
  3. Select WWW
  4. Go to Security
  5. In the box labeled "zone" select "Restricted Sites Zone"
  6. Change security from High (Default) to medium. This will still warn you with a dialog box asking you if you are sure every time you send or receive something from what AOL considers a "Restricted Site".
Registration Problems: If you are unable to register, or do not receive a registration confirmation, please send us a message at: Please let us know whether the problem was during registration or the confirmation process. If you got an error message, please let us know what the message said.