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My Support Overview

(last updated on 12/16/2013)

"My Support" View

Use this view to review the status of your submitted Support Issues, to review Credit Requests filed by you and/or against you, and to manage Fraud Claims.

  • "Show Support Issues" View:
    Review the status of both past and present issues that you submitted, and view the responses sent to you from our support team.
  • "Show Credit Requests" View:
    Manage Credit Requests for listing fees pertaining to items you have sold.
  • "Show Claims Against Me" View:
    Review Credit Requests for listing fees that sellers have filed with pertaining to items you have purchased.
  • "Show Fraud Claims" View:
    Manage Fraud Claims.
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