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Using the Show Support Issues View

(last updated on 10/2/2007)
"Show Support Issues" View:

Use this view to review the status of both past and present issues that you submitted, and view the responses sent to you from our support team. You can choose to view support issues for All, Open, or Closed, by selecting the desired link filter in the green header bar.

Click Select  to bring up a menu of Actions specific to that item:

Select this Action: To do this:
Reply to Issue Reply to an issue answered by Support
Close Issue Close an issue submitted to Support
. Reopen Issue Reopen a previously closed issue