(last updated on 11/11/2010)
Some Internet Explorer 8 users may experience an issue where the browser "freezes" during the initial install of the new Advanced Picture Uploader. This issue is caused by incompatible IE add-ons installed on user machines. Every time new IE add-ons are about to be installed in the system (including Image Uploader ActiveX), IE8 iterates through all IE add-ons installed on a machine (it is some internal logic of IE). If some of them have problems with Data Execution Prevention (DEP) compatibility the aforementioned problem can arise.
To resolve the issue, install the Image Uploader ActiveX control via the standalone Advanced Image Uploader
. Once you click on this link from IE8, you will be prompted to either Run or Save. Click on 'Run' to allow the software to be installed. The software will be shown as coming from Aurigma, Inc. and is safe. Once the installation starts, follow the install steps and accept all of the defaults. Once completed, it may ask that you restart your system in order for the changes to take affect.
Once these steps have been completed, you should be able to list an item and successfully upload new pictures via the Advanced Image Uploader. To reiterate, these steps are only necessary for users running the IE8 browser that experience the issue mentioned above. No other browsers are affected.